Small Business

Facebook survey details coronavirus small business devastation


The Store Fanelli is seen shuttered due to COVID-19 pandemic on April 20, 2020 in New York City.

Eduardo Munoz | VIEW press | Getty Images

Of small and medium-sized businesses that have been forced to shut down during the coronavirus pandemic, more than half of owners surveyed by Facebook said they won’t rehire the same workers they had prior to the crisis. 

In a report released Monday, Facebook said it surveyed 86,000 small and medium-sized business owners, managers and employees for an ongoing data initiative with the World Bank and Organisation for Economic Co-operation and Development (OECD). The report highlights the lasting economic impact of the coronavirus and the especially dire effect it’s having on smaller businesses without the same level of access to capital that larger corporations often have.

According to the report, only 45% of owners and managers of small and medium-sized businesses surveyed by Facebook said they would rehire the same workers they were forced to let go or furlough once they reopen. If that estimate holds true for similar businesses across the country, it could devastate predictions of a swift economic recovery from the crisis. 

About a third of closed businesses surveyed said they do not expect to reopen, with many citing an inability to pay bills or rent.

The report also revealed the large gap in paid sick leave and time off for employees of small and medium-sized businesses. Of employees surveyed, 74% reported not having access to paid sick leave and 70% said they did not have paid time off. Those numbers were over 90% for hotel, cafe and restaurant employees surveyed.

Facebook, which counts small and medium-sized business owners as a significant cohort for its digital advertising business, said more than half of those surveyed are increasingly interacting with customers online. More than a third of businesses surveyed said they are now conducting all of their sales online.

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